Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our. In addition, your personal information helps us keep you posted on the latest announcements, updates, special offers, and events that you might like to hear about.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better service:
We may ask for your personal information when you're discussing an issue on the phone with a sales associate and/or online purchases.
When you interact with us, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the artwork or products you own, such as their limited edition numbers and date of purchase; and information relating to a support, delivery or service issue.
We also collect information for market research purposes -- such as your occupation and where you will hang artwork, if it is a gift of for personal use -- to gain a better understanding of our collectors to refine our service.
We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to collectors and to understand which parts of our website and products are of most interest.
Publicly displayed information is public
If you use our workshop bulletin board or chat room on our website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
When we disclose your information
The Lough Road, Inc. takes your privacy very seriously. We do not sell or rent your contact information to other marketers - EVER! At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
We take precautions - including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The website uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. SSL encrypts sensitive information like credit cards numbers before they are sent over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Cookies and other technologies
Our companywide commitment to your privacy
The Lough Road, Inc. takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company.